thinkmoney experienced a major incident on October 6, 2026 affecting Debit Cards, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Debit Cards
Update timeline
- investigating Oct 06, 2026, 01:25 PM UTC
We are investigating an issue affecting 3D Secure (3DS) authentication. Some customers may be unable to complete online transactions that require 3DS verification. We are working to identify the cause and will provide updates as progress is made.
- resolved Oct 06, 2026, 03:39 PM UTC
This incident has been resolved.