thinkmoney incident
Higher than expected rate of Mastercard transactions being declined
Minor Vendor's status page →
Resolved after 20 minutes, affecting Debit Cards, on August 10, 2025.
We have been advised that Mastercard is experiencing an incident whereby some customers may experience transactions being declined. We are working to resolve this issue as quickly as possible.
Affected components
Debit Cards
Update timeline
- investigating Aug 10, 2025, 03:52 PM UTC
We have been advised that Mastercard is experiencing an incident whereby some customers may experience transactions being declined. We are working to resolve this issue as quickly as possible.
- resolved Aug 10, 2025, 04:12 PM UTC
We have been advised that this incident has been resolved.
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