thinkmoney incident

Card Transaction Issues

Resolved after 2 days 18 hours, affecting Debit Cards, on May 15, 2026.

monitoring May 15, 2026, 03:12 PM UTC

Services have been restored and we're continuing to monitor them.

Started
May 15, 2026, 12:22 PM UTC
Resolved
May 18, 2026, 06:38 AM UTC
Duration
2d 18h
Detected by Pingoru
May 15, 2026, 12:22 PM UTC

Affected components

Debit Cards

Update timeline

  1. identified May 15, 2026, 12:22 PM UTC

    We're currently experiencing an issue that's affecting some card activity at the moment. We're really sorry for any disruption and we're working to resolve this as soon as possible. For more information and the latest updates, please visit our status page: status.thinkmoney.co.uk

  2. monitoring May 15, 2026, 03:12 PM UTC

    Services have been restored and we're continuing to monitor them.

  3. resolved May 18, 2026, 06:38 AM UTC

    This incident was resolved with customer impacted notified.

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