Therefore Online incident

Not possible to connect to the system

Minor Vendor's status page →

Resolved after 24 minutes, affecting Web Client and Windows Client and 1 more, on April 29, 2026.

investigating Apr 29, 2026, 11:02 AM UTC

It currently may not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information.

Started
Apr 29, 2026, 11:02 AM UTC
Resolved
Apr 29, 2026, 11:26 AM UTC
Duration
24m
Detected by Pingoru
Apr 29, 2026, 11:02 AM UTC

Affected components

Web ClientWindows ClientMobile App – Therefore™ GoEmail SendingFTP (FTP — EU)

Update timeline

  1. investigating Apr 29, 2026, 11:02 AM UTC

    It currently may not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information.

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