Is Therefore Online down?

Last checked 2m ago
Current status
Therefore Online is up

No incidents right now.

Therefore Online is operational right now. Last checked 2m ago; the most recent incident resolved 46d ago.

Real-time Therefore Online status, recent outages, and incident history: pulled directly from Therefore Online's official status page at status.thereforeonline.com every 5 minutes. Pingoru tracks 1 Therefore Online service and has captured 3 incidents in the last 90 days (96.67% uptime). Get email, Slack, Discord, or webhook alerts the moment Therefore Online reports a new incident, free for 3 monitors, no credit card.

Users who monitor Therefore Online also follow these Project Management services: Atlassian Jira Software Trello Asana Incident IQ Notion Shortcut Jira Service Management Vonage LaunchDarkly View all 8,000+ providers
Therefore Online uptime 96.67% uptime · past 90 days
Mon Wed Fri
AugSepOctNov
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 2h 49m
    Started Sep 16, 2026, 12:10 PM UTC · Resolved Sep 16, 2026, 02:59 PM UTC
    Web ClientWindows ClientMobile App – Therefore™ GoWorkflowSmart CaptureeSignatureReporting ToolsEmail SendingMFP/MEAP AppContent Connector
    Timeline · 5 updates
    • investigating · Sep 16, 2026, 12:10 PM UTC

      We are currently experiencing performance issues that may cause slower response times. Our team is investigating, and we will provide updates as more information becomes available.

    • investigating · Sep 16, 2026, 12:10 PM UTC

      We are currently experiencing performance issues that may cause slower response times. Our team is investigating, and we will provide updates as more information becomes available. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @TF_OnlineStatus Close Subscribe to receive status updates via iCalendar iCalendar Feed Close

    • investigating · Sep 16, 2026, 02:14 PM UTC

      Our investigation into the performance issues is ongoing. At this time, we can confirm that the impact is not affecting all functionality equally. Customers may experience slow performance for certain operations, while other functions continue to operate as expected. We have not yet identified the root cause and are continuing our investigation. We will share another update once we have more information.

    • investigating · Sep 16, 2026, 02:14 PM UTC

      Our investigation into the performance issues is ongoing. At this time, we can confirm that the impact is not affecting all functionality equally. Customers may experience slow performance for certain operations, while other functions continue to operate as expected. We have not yet identified the root cause and are continuing our investigation. We will share another update once we have more information.

    • resolved · Sep 16, 2026, 02:59 PM UTC

      Service performance has returned to normal levels and the affected services are currently operating as expected. We will continue to monitor the platform closely and perform a post-incident review to better understand the cause of the issue. As a precautionary measure, we plan to perform maintenance later this evening to further reduce the risk of recurrence. We apologize for the disruption and thank you for your patience.

    Latest: Service performance has returned to normal levels and the affected services are currently operating as expected. We will continue to monitor the platform closely and perform a post…

  2. Resolved 16m
    Started Aug 25, 2026, 03:16 AM UTC · Resolved Aug 25, 2026, 03:33 AM UTC
    Web ClientWindows ClientMobile App – Therefore™ GoWorkflowSmart CaptureeSignatureReporting ToolsEmail SendingMFP/MEAP AppContent Connector
    Timeline · 3 updates
    • investigating · Aug 25, 2026, 03:16 AM UTC

      It currently may not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @TF_OnlineStatus Close Subscribe to receive status updates via iCalendar iCalendar Feed Close

    • investigating · Aug 25, 2026, 03:16 AM UTC

      It currently may not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information.

    • resolved · Aug 25, 2026, 03:33 AM UTC

      It is now possible to connect to the system. We will continue monitoring the situation and provide the post-mortem details once they are available. We apologize for the inconvenience.

    Latest: It is now possible to connect to the system. We will continue monitoring the situation and provide the post-mortem details once they are available. We apologize for the inconvenien…

  3. Resolved 5h 40m
    Started Aug 04, 2026, 06:37 AM UTC · Resolved Aug 04, 2026, 12:17 PM UTC
    Content ConnectorFTP — EU
    Timeline · 6 updates
    • investigating · Aug 04, 2026, 06:37 AM UTC

      The **Content Connector** is experiencing frequent crashes Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @TF_OnlineStatus Close Subscribe to receive status updates via iCalendar iCalendar Feed Close

    • investigating · Aug 04, 2026, 06:37 AM UTC

      The **Content Connector** keeps crashing.

    • monitoring · Aug 04, 2026, 10:55 AM UTC

      We have installed the hotfix and are actively monitoring the system.

    • monitoring · Aug 04, 2026, 11:32 AM UTC

      We have identified the issue and are actively monitoring the situation.

    • monitoring · Aug 04, 2026, 11:32 AM UTC

      We have identified the issue and are actively monitoring the situation.

    • resolved · Aug 04, 2026, 12:17 PM UTC

      Resolution has been confirmed. The applied fix successfully resolved the issue, and the service is fully operational.

    Latest: Resolution has been confirmed. The applied fix successfully resolved the issue, and the service is fully operational.

Incident record

Since April 2026 · Generic Html Heuristic · 1 component checked every 5 minutes
8incidents recorded
8last 12 months
3last 90 days
75 minutestypical duration, 12 months

The longest incident in the last year, Content Connector Service issue on August 4, 2026, ran for 6 hours. 14 maintenance windows announced in the same period.

Latest incidents

  • Degraded performance September 16, 2026 · 3 hours · degraded service

    We are currently experiencing performance issues that may cause slower response times. Our team is investigating, and we will provide updates as more…

  • Not possible connect to the system August 25, 2026 · 16 minutes · major outage

    It currently may not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information. Back to…

  • Content Connector Service issue August 4, 2026 · 6 hours · major outage

    The **Content Connector** is experiencing frequent crashes Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close…

Outage history

Past 90 days · 3 incidents View full outage history →