Therefore Online Outage History

Therefore Online is up right now

Therefore Online had 2 outages in the last 2 years totaling 29m of downtime — averaging 0.1 incidents per month.

There were 2 Therefore Online outages since April 29, 2026 totaling 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.thereforeonline.com

Minor May 12, 2026

Document saving/retrieving and other actions may not work

Detected by Pingoru
May 12, 2026, 11:39 AM UTC
Resolved
May 12, 2026, 11:45 AM UTC
Duration
5m
Affected: Web ClientWindows ClientMobile App – Therefore™ GoWorkflowSmart CaptureeSignatureReporting ToolsEmail SendingMFP/MEAP AppContent ConnectorFTPFTP (India)
Timeline · 3 updates
  1. investigating May 12, 2026, 11:39 AM UTC

    It is not possible to complete actions that involve saving new data, document retrieval or updating existing data. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @TF_OnlineStatus Close Subscribe to receive status updates via iCalendar iCalendar Feed Close

  2. investigating May 12, 2026, 11:39 AM UTC

    It is not possible to complete actions that involve saving new data, document retrieval or updating existing data.

  3. resolved May 12, 2026, 11:45 AM UTC

    It is now possible to save, retrieve, and update documents successfully. We will provide the post-mortem analysis afterwards.

Read the full incident report →

Minor April 29, 2026

Not possible to connect to the system

Detected by Pingoru
Apr 29, 2026, 11:02 AM UTC
Resolved
Apr 29, 2026, 11:26 AM UTC
Duration
24m
Affected: Web ClientWindows ClientMobile App – Therefore™ GoEmail SendingFTP (EU)
Timeline · 1 update
  1. investigating Apr 29, 2026, 11:02 AM UTC

    It currently may not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information.

Read the full incident report →