Degraded performance

Update timeline

1. investigating Sep 16, 2026, 12:10 PM UTC

   We are currently experiencing performance issues that may cause slower response times. Our team is investigating, and we will provide updates as more information becomes available.

2. investigating Sep 16, 2026, 12:10 PM UTC

   We are currently experiencing performance issues that may cause slower response times. Our team is investigating, and we will provide updates as more information becomes available. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @TF_OnlineStatus Close Subscribe to receive status updates via iCalendar iCalendar Feed Close

3. investigating Sep 16, 2026, 02:14 PM UTC

   Our investigation into the performance issues is ongoing. At this time, we can confirm that the impact is not affecting all functionality equally. Customers may experience slow performance for certain operations, while other functions continue to operate as expected. We have not yet identified the root cause and are continuing our investigation. We will share another update once we have more information.

4. investigating Sep 16, 2026, 02:14 PM UTC

   Our investigation into the performance issues is ongoing. At this time, we can confirm that the impact is not affecting all functionality equally. Customers may experience slow performance for certain operations, while other functions continue to operate as expected. We have not yet identified the root cause and are continuing our investigation. We will share another update once we have more information.

5. resolved Sep 16, 2026, 02:59 PM UTC

   Service performance has returned to normal levels and the affected services are currently operating as expected. We will continue to monitor the platform closely and perform a post-incident review to better understand the cause of the issue. As a precautionary measure, we plan to perform maintenance later this evening to further reduce the risk of recurrence. We apologize for the disruption and thank you for your patience.