Therefore Online experienced a major incident on August 25, 2026 affecting Web Client and Windows Client and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 25, 2026, 03:16 AM UTC
It currently may not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information. Back to current status SUBSCRIBE Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @TF_OnlineStatus Close Subscribe to receive status updates via iCalendar iCalendar Feed Close
- investigating Aug 25, 2026, 03:16 AM UTC
It currently may not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information.
- resolved Aug 25, 2026, 03:33 AM UTC
It is now possible to connect to the system. We will continue monitoring the situation and provide the post-mortem details once they are available. We apologize for the inconvenience.