Resolved after 22 hours 23 minutes, affecting EU Service Zone, on May 20, 2026.
The affected customers have been returned to operational status; however, the WAF is still experiencing issues. We will keep this incident open until we get confirmation that all issues have been resolved.
Affected components
Update timeline
- investigating May 20, 2026, 10:27 PM UTC
Our Cloud Web Application Firewall is experiencing issues affecting a small subset of customers. Updates regarding the progress of the incident can be found here: https://status.imperva.com/incidents/yhpxj3h2fc3g?_sm_au_=iVV67Nr3fDc3DKfQ Thank you.
- investigating May 21, 2026, 12:49 PM UTC
The affected customers have been returned to operational status; however, the WAF is still experiencing issues. We will keep this incident open until we get confirmation that all issues have been resolved.
- resolved May 21, 2026, 08:51 PM UTC
We will now close this incident.
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