Thales OneWelcome incident
Investigating issues with Third Party Integration: DigiD
Resolved after 2 hours 7 minutes, affecting EU Service Zone, on September 24, 2026.
We are seeing a significant decrease in errors coming from the DigiID endpoint. We are closely monitoring, but it appears they are resolving the issue on their end.
Affected components
Update timeline
- investigating Sep 24, 2026, 02:11 PM UTC
The Thales Incident Response Team is actively investigating reports of a potential service interruption with Third Party Integration (eHerkenning, DigiD) We apologize for any inconvenience and will update this incident with additional information as it becomes available.
- identified Sep 24, 2026, 02:18 PM UTC
We have confirmed that the OneWelcome Identity Platform is functioning as expected and that the issue is specific to DigiID. https://allestoringen.nl/en/status/digid/
- monitoring Sep 24, 2026, 03:12 PM UTC
We are seeing a significant decrease in errors coming from the DigiID endpoint. We are closely monitoring, but it appears they are resolving the issue on their end.
- resolved Sep 24, 2026, 04:18 PM UTC
This incident has been resolved.
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