Resolved after 12 hours 39 minutes, affecting Portal and Virtualisation and Hosting, on June 17, 2025.
Our engineers have successfully rectified the issue impacting Brisbane hosted infrastructure and all systems are once again fully functional. If you are still encountering any issues please reach out to our support team.
Affected components
Update timeline
- identified Jun 17, 2025, 01:04 AM UTC
Telair has identified an incident impacting hosted infrastructure in Brisbane. This is impacting some of our internal applications and also one of our primary DNS servers. If you are encountering issues, please try updating the DNS entries in your equipment to 1.1.1.1 and 8.8.8.8, then retest. Our engineers are working on resolving the problem in the meantime.
- resolved Jun 17, 2025, 01:43 PM UTC
Our engineers have successfully rectified the issue impacting Brisbane hosted infrastructure and all systems are once again fully functional. If you are still encountering any issues please reach out to our support team.
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