Is Telair down?

Last checked 8m ago
Current status
Telair is up

No incidents right now.

Telair is operational right now. Last checked 8m ago; the most recent incident resolved 2d ago.

Real-time Telair status, recent outages, and incident history: pulled directly from Telair's official status page at status.telair.com.au every 5 minutes. Pingoru tracks 83 Telair services and has captured 6 incidents in the last 90 days (99.90% uptime). Get email, Slack, Discord, or webhook alerts the moment Telair reports a new incident, free for 3 monitors, no credit card.

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Telair uptime 99.90% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1d
    Started Oct 15, 2026, 01:30 AM UTC · Resolved Oct 16, 2026, 01:40 AM UTC
    Hosted PBX
    Timeline · 4 updates
    • identified · Oct 15, 2026, 02:08 AM UTC

      Current Status: Some calls to inbound 1300, 1800 and 13 numbers are not reaching their answer points. The fault has been logged with our inbound number carrier, who is investigating. Telair uPBX and SIP services are working as normal. Please call Telair Support on (07) 3120 8800 instead of 1800 835 247. Start Time: Thursday 15 October 2026, 11:30 AM AEST Next Update: We’ll keep posting updates here until the issue is resolved.

    • identified · Oct 15, 2026, 02:25 AM UTC

      Some inbound 1300, 1800 and 13 number services are impacted. The issue has been raised with our carrier, who is investigating. Telair uPBX and SIP services are working as normal.

    • identified · Oct 15, 2026, 03:36 AM UTC

      Our upstream carrier has identified an outage that is partially affecting calls to 1800/1300/13 numbers, some calls to these numbers may fail to connect or drop out. The carrier’s voice engineers are actively working to resolve the issue; however, no ETA has been provided at this stage. We’ll provide a further update as soon as more information becomes available.

    • resolved · Oct 16, 2026, 01:40 AM UTC

      Inbound calling for 13 / 1300 / 1800 numbers was restored overnight

    Latest: Inbound calling for 13 / 1300 / 1800 numbers was restored overnight

  2. Resolved 53m
    Started Sep 22, 2026, 03:23 AM UTC · Resolved Sep 22, 2026, 04:17 AM UTC
    QLD - Opticomm
    Timeline · 2 updates
    • investigating · Sep 22, 2026, 03:23 AM UTC

      Our upstream provider, Opticomm, is aware of an unplanned network disruption impacting services in SNCV Sanctuary Cove. Our teams are aware and are investigating, with more information to be provided as soon as possible. Disruption Start Time: 22/09/2026 13:03 AEST Affected Location and Community: Sanctuary Cove, QLD Impact of Disruption: Loss of Internet Services. Estimated Service restoration date/time: 22/09/2026 15:00 AEST We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

    • resolved · Sep 22, 2026, 04:17 AM UTC

      Our upstream provider, Opticomm, has implemented a resolution for the earlier network disruption impacting services in SNCV Sanctuary Cove. Services resumed normal operation as of 13:47 AEST We are currently monitoring the situation to ensure continued stability. Please contact our support team if you continue to experience any issues.

    Latest: Our upstream provider, Opticomm, has implemented a resolution for the earlier network disruption impacting services in SNCV Sanctuary Cove. Services resumed normal operation as of …

  3. Resolved 2h 9m
    Started Sep 17, 2026, 03:26 AM UTC · Resolved Sep 17, 2026, 05:36 AM UTC
    QLD - NBN
    Timeline · 4 updates
    • investigating · Sep 17, 2026, 03:26 AM UTC

      Telair is currently aware of an unplanned network disruption impacting NBN subscribers connecting via the GOODNA POI QLD. The NBN engineering team is currently investigating the issue and will have more information as it becomes available. Disruption Start Time: 17/09/2026 12:25 PM AEST Affected Location and Community: NBN Subscribers connecting via the GOODNA POI QLD Impact of Disruption: Loss of Connectivity We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.

    • investigating · Sep 17, 2026, 03:32 AM UTC

      We are continuing to investigate this issue.

    • identified · Sep 17, 2026, 04:02 AM UTC

      A fibre break has been identified as the cause and teams are working on narrowing down the exact location of the break. No ETR at this stage.

    • resolved · Sep 17, 2026, 05:36 AM UTC

      This incident has been resolved. Upstream Engineers have identified the underlying issue and implemented a fix. Service connectivity has been restored at around 3:00 PM AEST, and systems are now operating as expected. We will continue to monitor performance and stability. If you are still experiencing issues, please reboot your router. If services do not restore after a reboot, please contact Telair on 1800 835 247 or lodge a ticket at https://support.telair.com.au.

    Latest: This incident has been resolved. Upstream Engineers have identified the underlying issue and implemented a fix. Service connectivity has been restored at around 3:00 PM AEST, and s…

  4. Resolved 38m
    Started Jul 29, 2026, 12:48 AM UTC · Resolved Jul 29, 2026, 01:27 AM UTC
    Portal
    Timeline · 2 updates
    • identified · Jul 29, 2026, 12:48 AM UTC

      Telair's Customer portal is offline. At approximately 9:30am scheduled power works began at NextDC B1. A dual powered device between the frontend portal and backend management systems failed. Engineers are currently heading to site to resolve.

    • resolved · Jul 29, 2026, 01:27 AM UTC

      Connectivity between front and backend systems has been restored.

    Latest: Connectivity between front and backend systems has been restored.

Outage history

Past 90 days · 4 incidents View full outage history →