Resolved after 16 minutes, affecting Colocation & Transit and Virtualisation and Hosting, on September 5, 2025.
This incident has now been resolved, and all services are functioning as per usual.
Affected components
Update timeline
- investigating Sep 05, 2025, 05:06 AM UTC
We are currently investigating an outage impacting Queensland services. Our engineers are en route to the impacted PoP. We will provide another update in the next 15 minutes.
- investigating Sep 05, 2025, 05:07 AM UTC
We are continuing to investigate this issue.
- investigating Sep 05, 2025, 05:17 AM UTC
Our engineers have identified the cause of the fault. An error in port configuration is impacting some hosted services, such as DNS, in one of our Brisbane POIs. Engineers are in the process of rectifying the fault.
- resolved Sep 05, 2025, 05:22 AM UTC
This incident has now been resolved, and all services are functioning as per usual.
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