Synthesia experienced a minor incident on April 28, 2026 affecting Video generation, lasting 14h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Video generation
Update timeline
- investigating Apr 28, 2026, 04:56 PM UTC
We’re currently seeing higher-than-usual demand, which may lead to longer video generation times. The team is keeping a close eye on it. There’s no ETA for the fix at the moment, but we’ll share updates as soon as we have them. We’re sorry for the inconvenience and appreciate your patience.
- resolved Apr 29, 2026, 07:51 AM UTC
This incident has been resolved.