Synthesia incident

Video Generation Issues

Resolved after 59 minutes, affecting Video generation, on January 22, 2025.

monitoring Jan 22, 2025, 05:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 22, 2025, 05:07 PM UTC
Resolved
Jan 22, 2025, 06:06 PM UTC
Duration
59m
Detected by Pingoru
Jan 22, 2025, 05:07 PM UTC

Affected components

Video generation

Update timeline

  1. investigating Jan 22, 2025, 05:07 PM UTC

    We're currently aware an issue impacting video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.

  2. identified Jan 22, 2025, 05:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 22, 2025, 05:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 22, 2025, 06:06 PM UTC

    This incident has been resolved.

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