Resolved after 4 hours 4 minutes, affecting Video generation, on January 28, 2026.
Our initial investigation established that the issue was caused by a cloud services provider, and will provide additional updates as soon as we have more information.
Affected components
Update timeline
- investigating Jan 28, 2026, 04:12 PM UTC
We're currently aware of an issue impacting video generation and voice preview. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
- investigating Jan 28, 2026, 04:49 PM UTC
Our Engineering Teams are continuing to investigate the issue.
- identified Jan 28, 2026, 05:42 PM UTC
Our initial investigation established that the issue was caused by a cloud services provider, and will provide additional updates as soon as we have more information.
- resolved Jan 28, 2026, 08:17 PM UTC
This incident has been resolved
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Amazon Web Services