Synthesia experienced a notice incident on March 27, 2026 affecting Video generation, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Video generation
Update timeline
- investigating Mar 27, 2026, 02:24 PM UTC
We're currently experiencing delays with video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information.
- monitoring Mar 27, 2026, 04:23 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Mar 27, 2026, 05:46 PM UTC
This incident has been resolved. Thank you for your patience.