SynergySuite incident

Degraded Performance

Resolved after 42 minutes, affecting Web Interface and Mobile Applications and 1 more, on October 10, 2022.

resolved Oct 10, 2022, 02:56 PM UTC

Services have been restarted and further scaled out in order to meet a spike in demand. We will continue to monitor performance

Started
Oct 10, 2022, 02:13 PM UTC
Resolved
Oct 10, 2022, 02:56 PM UTC
Duration
42m
Detected by Pingoru
Oct 10, 2022, 02:13 PM UTC

Affected components

Web InterfaceMobile ApplicationsPOS Integrations

Update timeline

  1. investigating Oct 10, 2022, 02:13 PM UTC

    We are investigating some sporadic degraded performance affecting a subset of requests to our servers and services

  2. resolved Oct 10, 2022, 02:56 PM UTC

    Services have been restarted and further scaled out in order to meet a spike in demand. We will continue to monitor performance

Your product runs on more than SynergySuite

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →