Resolved after 1 day 8 hours, affecting Tableau, on August 22, 2026.
The final tables have completed their resync and will be available for the next set of refreshes. Apologies for the inconvenience caused by the extended resync process.
Affected components
Update timeline
- identified Aug 22, 2026, 12:53 PM UTC
Todays database upgrade necessitated reloading a subset of data into our data-warehouse. This reload is being prioritised and is progressing well at the moment. Apologies for any inconvenience caused.
- monitoring Aug 22, 2026, 03:44 PM UTC
The data warehouse reload is progressing as expected, and we're continuing to monitor it closely.
- monitoring Aug 23, 2026, 09:46 AM UTC
The reloading of data into our data-warehouse largely completed within the expected post-maintenance window however 2% of the replicated tables are requiring additional time to complete their syncs. These tables relate to - Product level stock summary data - day part level sales trend data All other data has been successfully synchronised and can be reported upon in Tableau. We will continue to monitor the resynchronisation and provide an update when completed.
- resolved Aug 23, 2026, 09:06 PM UTC
The final tables have completed their resync and will be available for the next set of refreshes. Apologies for the inconvenience caused by the extended resync process.
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