Resolved after 8 hours 42 minutes, affecting Tableau, on November 21, 2022.
The final replication task has completed and all Tableau database tables are within normal latency. Any extracts based on the final table (shift revisions) will be manually updated now. Other extracts were updated earlier in the day as their data finished loading into the Tableau database.
Affected components
Update timeline
- investigating Nov 21, 2022, 09:08 AM UTC
A larger than usual latency has been detected between the tableau reporting database and the source database. This may cause stale data to appear in some tableau reports. Our engineers are investigating what may have caused this and options to reduce the latency as quickly as possible. Where possible manual intervention may be used to update reports directly from the source database.
- monitoring Nov 21, 2022, 11:53 AM UTC
A reload of portions of the Tableau database is ongoing and are progressing well. The remaining data to be loaded relate to Shifts and Inventory Counts. Any extracts not using these datasources are being refreshed now and Shift and Inventory Count extracts will be refreshed upon completion.
- resolved Nov 21, 2022, 05:51 PM UTC
The final replication task has completed and all Tableau database tables are within normal latency. Any extracts based on the final table (shift revisions) will be manually updated now. Other extracts were updated earlier in the day as their data finished loading into the Tableau database.
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