SynergySuite incident

Increased latency on Tableau datasource

Resolved after 54 minutes, affecting Tableau, on January 6, 2023.

identified Jan 06, 2023, 10:46 AM UTC

We have detected increased latency on our POS Read Details Tableau datasource. Steps are being taken to resolve this and hope to have it resolved as quickly as possible

Started
Jan 06, 2023, 10:46 AM UTC
Resolved
Jan 06, 2023, 11:40 AM UTC
Duration
54m
Detected by Pingoru
Jan 06, 2023, 10:46 AM UTC

Affected components

Tableau

Update timeline

  1. identified Jan 06, 2023, 10:46 AM UTC

    We have detected increased latency on our POS Read Details Tableau datasource. Steps are being taken to resolve this and hope to have it resolved as quickly as possible

  2. resolved Jan 06, 2023, 11:40 AM UTC

    The datasource has been brought up to speed and is operating normally now

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