SynergySuite incident

Stale Tableau Data

Minor Vendor's status page →

Resolved after 1 hour 42 minutes, affecting Tableau, on February 3, 2023.

identified Feb 03, 2023, 11:02 AM UTC

The issue has been identified and a fix is being implemented.

Started
Feb 03, 2023, 10:03 AM UTC
Resolved
Feb 03, 2023, 11:46 AM UTC
Duration
1h 42m
Detected by Pingoru
Feb 03, 2023, 10:03 AM UTC

Affected components

Tableau

Update timeline

  1. investigating Feb 03, 2023, 10:03 AM UTC

    We are investigating the cause of some data being delayed loading into Tableau reporting database. Some reports may show stale data until this issue resolved

  2. identified Feb 03, 2023, 11:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 03, 2023, 11:46 AM UTC

    This incident has been resolved.

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