SynergySuite incident

Tableau Delayed Data

Resolved after 2 hours 34 minutes, affecting Tableau, on May 1, 2023.

monitoring May 01, 2023, 12:39 PM UTC

We are continuing to monitor for any further issues.

Started
May 01, 2023, 10:05 AM UTC
Resolved
May 01, 2023, 12:39 PM UTC
Duration
2h 34m
Detected by Pingoru
May 01, 2023, 10:05 AM UTC

Affected components

Tableau

Update timeline

  1. monitoring May 01, 2023, 10:05 AM UTC

    There is currently delays making some data available in Tableau. This is primarily affecting the pos read details datasource.

  2. monitoring May 01, 2023, 12:36 PM UTC

    The issue has been resolved.

  3. monitoring May 01, 2023, 12:39 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 01, 2023, 12:39 PM UTC

    This incident has been resolved.

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