Resolved after 1 day 1 hour, affecting Tableau, on November 3, 2023.
The latency between datastores has returned to normal and the team is working on refreshing affected tableau extracts
Affected components
Tableau
Update timeline
- monitoring Nov 03, 2023, 09:50 AM UTC
Delayed loading of data into the Tableau reporting portal has been identified. A configuration change has been applied to help with this but it may take several hours for the sales line data to fully catch up. This only affects datasources which rely on the POS Read Details data.
- monitoring Nov 03, 2023, 02:40 PM UTC
The latency between datastores has returned to normal and the team is working on refreshing affected tableau extracts
- resolved Nov 04, 2023, 10:57 AM UTC
This incident has been resolved.
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