Resolved after 5 hours 17 minutes, affecting Tableau, on April 22, 2024.
Latency has continued to reduce over the last 3 hours but not at the desired pace. We shall now perform a manual reload of all recent data for the checks and payments datasources to reduce latency more quickly.
Affected components
Update timeline
- monitoring Apr 22, 2024, 10:30 AM UTC
We are experiencing increased levels of latency in our tableau payments and checks datasources. We have taken several steps to reduce the latency and are currently monitoring their effects
- monitoring Apr 22, 2024, 01:56 PM UTC
Latency has continued to reduce over the last 3 hours but not at the desired pace. We shall now perform a manual reload of all recent data for the checks and payments datasources to reduce latency more quickly.
- resolved Apr 22, 2024, 03:48 PM UTC
Latency has been restored to normal levels
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