SynergySuite incident

Web app instability

Resolved after 2 hours 54 minutes, affecting Web Interface and Mobile Applications, on March 6, 2025.

investigating Mar 06, 2025, 10:30 PM UTC

We are continuing to investigate the problem. Though service is restored for most users, some reports are currently not running.

Started
Mar 06, 2025, 08:33 PM UTC
Resolved
Mar 06, 2025, 11:28 PM UTC
Duration
2h 54m
Detected by Pingoru
Mar 06, 2025, 08:33 PM UTC

Affected components

Web InterfaceMobile Applications

Update timeline

  1. investigating Mar 06, 2025, 08:33 PM UTC

    The SynergySuite application is currently experiencing instability. This issue is under investigation.

  2. investigating Mar 06, 2025, 10:30 PM UTC

    We are continuing to investigate the problem. Though service is restored for most users, some reports are currently not running.

  3. resolved Mar 06, 2025, 11:28 PM UTC

    The incident has been resolved.

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