Resolved after 7 hours 28 minutes, affecting Tableau, on June 8, 2026.
We are continuing to actively work through the backlog of outstanding tableau tasks and to kill any non-critical tasks that can help speed up the full recovery
Affected components
Update timeline
- identified Jun 08, 2026, 03:21 PM UTC
We're currently experiencing delays in data refreshing across tableau dashboards and reports. A technical issue this morning caused the queue of scheduled data extracts to back up beyond normal processing times, so some dashboards and reports may be showing data that isn't fully up to date. To be clear: no data has been lost, and this does not affect your live operational data or your day-to-day use of SynergySuite — it only impacts how recently your analytics have refreshed. Our team has identified the cause and is actively working to clear the backlog and return refresh times to normal. We will provide updates as we work through the backlog. We apologise for the inconvenience and appreciate your patience.
- identified Jun 08, 2026, 05:02 PM UTC
We are continuing to actively work through the backlog of outstanding tableau tasks and to kill any non-critical tasks that can help speed up the full recovery
- resolved Jun 08, 2026, 10:50 PM UTC
This incident has been resolved.
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