Dialpad incident

Service degradation affecting Dialpad AI Voice and Text Agents

Resolved after 1 hour 31 minutes, affecting Dialpad Ai, on November 2, 2026.

monitoring Nov 02, 2026, 11:25 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 02, 2026, 10:05 PM UTC
Resolved
Nov 02, 2026, 11:37 PM UTC
Duration
1h 31m
Detected by Pingoru
Nov 02, 2026, 10:05 PM UTC

Affected components

Dialpad Ai

Update timeline

  1. investigating Nov 02, 2026, 10:05 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 02, 2026, 10:47 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 02, 2026, 11:18 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 02, 2026, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 02, 2026, 11:37 PM UTC

    This incident has been resolved.

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