Superloop incident

84 O'Keefe St Woolloongabba, QLD 4102 - Site Outage

Notice

Resolved after 3 hours 7 minutes, affecting Australia & New Zealand (QLD Managed Wi-Fi), on October 21, 2026.

monitoring Oct 21, 2026, 09:37 PM UTC

We implemented a fix and are currently monitoring the result.

Started
Oct 21, 2026, 09:20 PM UTC
Resolved
Oct 22, 2026, 12:28 AM UTC
Duration
3h 7m
Detected by Pingoru
Oct 21, 2026, 09:20 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating Oct 21, 2026, 09:20 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 84 O'Keefe St Woolloongabba, QLD 4102

  2. identified Oct 21, 2026, 09:32 PM UTC

    Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.

  3. monitoring Oct 21, 2026, 09:37 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Oct 22, 2026, 12:28 AM UTC

    This incident has been resolved.

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