Superloop incident

Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance

Notice

Resolved after 5 hours 14 minutes, affecting Australia & New Zealand (NSW Managed Wi-Fi), on October 21, 2026.

monitoring Oct 21, 2026, 03:07 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Oct 21, 2026, 02:39 AM UTC
Resolved
Oct 21, 2026, 07:53 AM UTC
Duration
5h 14m
Detected by Pingoru
Oct 21, 2026, 02:39 AM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

  1. investigating Oct 21, 2026, 02:39 AM UTC

    Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480

  2. monitoring Oct 21, 2026, 03:07 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Oct 21, 2026, 07:53 AM UTC

    This incident has been resolved.

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