Superloop Outage History

Superloop partial outage View live status →

Superloop had 327 outages in the last 2 years — averaging 13 incidents per month.

There were 327 Superloop outages since February 23, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://smart-status.superloop.com

Major September 21, 2026

198 A'Beckett St, Melbourne, Victoria 3000 - Site Outage

Detected by Pingoru
Sep 21, 2026, 03:59 PM UTC
Resolved
Sep 21, 2026, 03:59 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 21, 2026, 03:59 PM UTC

    Type: Incident Affected Components: VIC Managed Wi-Fi Sep 21, 15:59:43 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 198 A'Beckett St, Melbourne, Victoria 3000

Read the full incident report →

Major September 21, 2026

411 Markham Rd, Lae Morobe Province, Papua New Guinea - Site Outage

Detected by Pingoru
Sep 21, 2026, 11:56 AM UTC
Resolved
Sep 21, 2026, 11:56 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 21, 2026, 11:56 AM UTC

    Type: Incident Affected Components: PNG Managed Wi-Fi Sep 21, 11:56:15 GMT+0 - Investigating - Network Operations is currently investigating a partial service interruption at 411 Markham Rd, Lae Morobe Province, Papua New Guinea.

Read the full incident report →

Major September 20, 2026

48 James St, Fortitude Valley QLD 4006 - Site Outage

Detected by Pingoru
Sep 20, 2026, 06:35 PM UTC
Resolved
Sep 20, 2026, 06:35 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 20, 2026, 06:35 PM UTC

    Type: Incident Affected Components: QLD Managed Wi-Fi Sep 20, 18:35:22 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 48 James St, Fortitude Valley QLD 4006

Read the full incident report →

Minor September 20, 2026

3 Lang Street, Bilinga, QLD, 4225 - Degraded Performance

Detected by Pingoru
Sep 20, 2026, 03:07 PM UTC
Resolved
Sep 20, 2026, 03:07 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 20, 2026, 03:07 PM UTC

    Type: Incident Affected Components: QLD FTTP Sep 20, 15:07:26 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 3 Lang Street, Bilinga, QLD, 4225

Read the full incident report →

Major September 20, 2026

Goroka Eastern Highlands Province, Papua New Guinea - Site Outage

Detected by Pingoru
Sep 20, 2026, 11:27 AM UTC
Resolved
Sep 20, 2026, 11:27 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 20, 2026, 11:27 AM UTC

    Type: Incident Affected Components: PNG Managed Wi-Fi Sep 20, 11:27:41 GMT+0 - Identified - Local power outage identified for the address Goroka Eastern Highlands Province, Papua New Guinea Sep 20, 11:27:10 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at Goroka Eastern Highlands Province, Papua New Guinea

Read the full incident report →

Minor September 20, 2026

7 Batman St, West Melbourne VIC 3003 or 407 King St West Melbourne VIC 3003 - Degraded Performance

Detected by Pingoru
Sep 20, 2026, 08:15 AM UTC
Resolved
Sep 20, 2026, 08:15 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 20, 2026, 08:15 AM UTC

    Type: Incident Affected Components: VIC Managed Wi-Fi Sep 20, 08:15:36 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 7 Batman St, West Melbourne VIC 3003 or 407 King St West Melbourne VIC 3003

Read the full incident report →

Major September 20, 2026

484 Elgar Rd, Box Hill, Victoria 3128, Australia - Site Outage

Detected by Pingoru
Sep 20, 2026, 01:49 AM UTC
Resolved
Sep 20, 2026, 01:49 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 20, 2026, 01:49 AM UTC

    Type: Incident Affected Components: VIC Managed Wi-Fi Sep 20, 01:49:00 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 484 Elgar Rd, Box Hill, Victoria 3128, Australia

Read the full incident report →

Minor September 19, 2026

Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea - Degraded Performance

Detected by Pingoru
Sep 19, 2026, 09:00 PM UTC
Resolved
Sep 19, 2026, 09:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 19, 2026, 09:00 PM UTC

    Type: Incident Affected Components: PNG Managed Wi-Fi Sep 19, 21:00:12 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Hagen Drive, Mount Hagen, Western Highlands, Papua New Guinea

Read the full incident report →

Minor September 19, 2026

90 Carillon Ave Newtown, NSW 2042 - Degraded Performance

Detected by Pingoru
Sep 19, 2026, 01:49 PM UTC
Resolved
Sep 19, 2026, 01:49 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 19, 2026, 01:49 PM UTC

    Type: Incident Affected Components: NSW Managed Wi-Fi Sep 19, 13:49:54 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 90 Carillon Ave Newtown, NSW 2042

Read the full incident report →

Minor September 19, 2026

71 Devonport Road, Tauranga - Degraded Performance

Detected by Pingoru
Sep 19, 2026, 05:47 AM UTC
Resolved
Sep 19, 2026, 05:47 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 19, 2026, 05:47 AM UTC

    Type: Incident Affected Components: NZ Managed Wi-Fi Sep 19, 05:47:28 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 71 Devonport Road, Tauranga

Read the full incident report →

Minor September 19, 2026

127 Leicester StCarlton VIC 3053 - Degraded Performance

Detected by Pingoru
Sep 19, 2026, 04:11 AM UTC
Resolved
Sep 19, 2026, 04:11 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 19, 2026, 04:11 AM UTC

    Type: Incident Affected Components: VIC Managed Wi-Fi Sep 19, 04:11:23 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at 127 Leicester St Carlton VIC 3053

Read the full incident report →

Major September 18, 2026

268 Flinders St Melbourne, VIC 3000 - Site Outage

Detected by Pingoru
Sep 18, 2026, 04:52 AM UTC
Resolved
Sep 18, 2026, 04:52 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 18, 2026, 04:52 AM UTC

    Type: Incident Affected Components: VIC Managed Wi-Fi Sep 18, 04:52:28 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 268 Flinders St Melbourne, VIC 3000

Read the full incident report →

Minor September 18, 2026

Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance

Detected by Pingoru
Sep 18, 2026, 12:47 AM UTC
Resolved
Sep 18, 2026, 12:47 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 18, 2026, 12:47 AM UTC

    Type: Incident Affected Components: NSW Managed Wi-Fi Sep 18, 00:47:46 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Shop 11D Goodman Plaza Military Road East Lismore, NSW 2480

Read the full incident report →

Major September 18, 2026

60 Garden St South Yarra VIC 3141 - Site Outage

Detected by Pingoru
Sep 18, 2026, 12:28 AM UTC
Resolved
Sep 18, 2026, 12:28 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 18, 2026, 12:28 AM UTC

    Type: Incident Affected Components: VIC Managed Wi-Fi Sep 18, 00:28:29 GMT+0 - Investigating - Network Operations is currently investigating a partial service interruption at 60 Garden St South Yarra VIC 3141

Read the full incident report →

Major September 17, 2026

50 Barry St Carlton Melbourne, VIC 3053 - Site Outage

Detected by Pingoru
Sep 17, 2026, 11:11 PM UTC
Resolved
Sep 17, 2026, 11:11 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 17, 2026, 11:11 PM UTC

    Type: Incident Affected Components: VIC Managed Wi-Fi Sep 17, 23:11:45 GMT+0 - Investigating - Network Operations is currently investigating a partial service interruption at **50 Barry St Carlton Melbourne, VIC 3053**

Read the full incident report →

Major September 17, 2026

18 Gailey Road St Lucia Brisbane, QLD 4067 - Site Outage

Detected by Pingoru
Sep 17, 2026, 12:26 AM UTC
Resolved
Sep 17, 2026, 12:26 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 17, 2026, 12:26 AM UTC

    Type: Incident Affected Components: QLD Managed Wi-Fi Sep 17, 00:26:17 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 18 Gailey Road St Lucia Brisbane, QLD 4067

Read the full incident report →

Major September 17, 2026

33 School St, Kelvin Grove, QLD, 4059- Site Outage

Detected by Pingoru
Sep 17, 2026, 12:20 AM UTC
Resolved
Sep 17, 2026, 12:20 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 17, 2026, 12:20 AM UTC

    Type: Incident Affected Components: QLD Managed Wi-Fi Sep 17, 00:20:48 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 33 School St, Kelvin Grove, QLD, 4059

Read the full incident report →

Major September 16, 2026

Queens Rd, Pacific Harbour, Fiji - Site Outage

Detected by Pingoru
Sep 16, 2026, 08:07 PM UTC
Resolved
Sep 16, 2026, 08:07 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 16, 2026, 08:07 PM UTC

    Type: Incident Affected Components: Fiji Managed Wi-Fi Sep 16, 20:07:04 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at Queens Rd, Pacific Harbour, Fiji

Read the full incident report →

Minor September 16, 2026

48 James St, Fortitude Valley QLD 4006 - Hazardous Works

Detected by Pingoru
Sep 16, 2026, 07:00 PM UTC
Resolved
Sep 16, 2026, 07:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 16, 2026, 07:00 PM UTC

    Type: Maintenance Affected Components: QLD Managed Wi-Fi Sep 15, 05:09:02 GMT+0 - Identified - The Network Operations Team will perform Hazardous Works at 48 James St, Fortitude Valley QLD 4006 The maintenance will commence and end at the provided times below: Start: Thursday, 17th September, 05:00 AM AEST End: Thursday, 17th September, 05:30 AM AEST No service interruption is expected during this time.

Read the full incident report →

Major September 16, 2026

Queens Rd, Nadi, Fiji - Site Outage

Detected by Pingoru
Sep 16, 2026, 03:14 PM UTC
Resolved
Sep 16, 2026, 03:14 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 16, 2026, 03:14 PM UTC

    Type: Incident Affected Components: Fiji Managed Wi-Fi Sep 16, 15:14:31 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at Queens Rd, Nadi, Fiji

Read the full incident report →

Major September 16, 2026

903 Dandenong Rd Malvern East VIC 3145 - Site Outage

Detected by Pingoru
Sep 16, 2026, 09:05 AM UTC
Resolved
Sep 16, 2026, 09:05 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 16, 2026, 09:05 AM UTC

    Type: Incident Affected Components: VIC Managed Wi-Fi Sep 16, 09:05:53 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 903 Dandenong Rd Malvern East VIC 3145

Read the full incident report →

Minor September 16, 2026

90 South St, Murdoch, WA- Degraded Performance

Detected by Pingoru
Sep 16, 2026, 05:02 AM UTC
Resolved
Sep 16, 2026, 05:02 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 16, 2026, 05:02 AM UTC

    Type: Incident Affected Components: WA Managed Wi-Fi Sep 16, 05:02:49 GMT+0 - Identified - Network Operations is currently investigating a Degraded Performance at 90 South St, Murdoch, WA

Read the full incident report →

Major September 16, 2026

133, Droop St Footscray Melbourne, VIC 3011 - Site Outage

Detected by Pingoru
Sep 16, 2026, 12:10 AM UTC
Resolved
Sep 16, 2026, 12:10 AM UTC
Duration
Timeline · 1 update
  1. resolved Sep 16, 2026, 12:10 AM UTC

    Type: Incident Affected Components: VIC Managed Wi-Fi Sep 16, 00:10:39 GMT+0 - Investigating - Network Operations is currently investigating a sitewide service interruption at 133, Droop St Footscray Melbourne, VIC 3011

Read the full incident report →

Minor September 15, 2026

Kiunga, Western, Papua New Guinea - Degraded Performance

Detected by Pingoru
Sep 15, 2026, 07:12 PM UTC
Resolved
Sep 15, 2026, 07:12 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 15, 2026, 07:12 PM UTC

    Type: Incident Affected Components: PNG Managed Wi-Fi Sep 15, 19:12:33 GMT+0 - Investigating - Network Operations is currently investigating a Degraded Performance at Kiunga, Western, Papua New Guinea

Read the full incident report →