Superloop Outage History

Superloop partial outage · 12 active incidents · 10 long-running issues View live status →

Pingoru has recorded 649 incidents for Superloop: 649 in the last 12 months and 315 in the last 90 days.

Source: smart-status.superloop.com

649incidents recorded
649last 12 months
315last 90 days
4 daystypical duration
Incidents per month
0100200AprMayJunJulAugSepOctNov16
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov100%
Pingoru began tracking Superloop in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202657720 of 720 (100%)
May 202699556 of 744 (75%)
June 202669720 of 720 (100%)
July 202683744 of 744 (100%)
August 2026102743 of 744 (100%)
September 2026106717 of 720 (100%)
October 2026111744 of 744 (100%)
November 202616119 of 119 (100%)

Incidents, newest first

Notice November 4, 2026 114 Sportsmans Parade, Bokarina Queensland 4575 - Site Outage 4h 36m Australia & New Zealand (QLD Managed Wi-Fi)

Started Nov 04, 2026, 09:36 PM UTC· resolved Nov 05, 2026, 02:13 AM UTC

  1. investigating Nov 04, 2026, 09:36 PM UTC

    Network Operations is currently investigating a partial service interruption at 114 Sportsmans Parade, Bokarina Queensland 4575

  2. monitoring Nov 04, 2026, 09:43 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Nov 05, 2026, 02:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2026 Cremorne St, Cremorne, Victoria 3121 - Degraded Performance 7h 45m Australia & New Zealand (VIC Managed Wi-Fi)

Started Nov 04, 2026, 11:47 AM UTC· resolved Nov 04, 2026, 07:33 PM UTC

  1. investigating Nov 04, 2026, 11:47 AM UTC

    Network Operations is currently investigating a Degraded Performance at Cremorne St, Cremorne, Victoria 3121

  2. resolved Nov 04, 2026, 07:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 4, 2026 Yanuca Island, Cakaudrove, Northern Fiji - Degraded Performance 15h 52m Pacific Island Region (Fiji Managed Wi-Fi)

Started Nov 04, 2026, 10:22 AM UTC· resolved Nov 05, 2026, 02:15 AM UTC

  1. investigating Nov 04, 2026, 10:22 AM UTC

    Network Operations is currently investigating a Degraded Performance at Yanuca Island, Cakaudrove, Northern Fiji

  2. monitoring Nov 04, 2026, 10:11 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Nov 05, 2026, 02:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 3, 2026 395-411 Albert St, Brunswick, VIC 3056 - Degraded Performance 2h 30m Australia & New Zealand (VIC Managed Wi-Fi)

Started Nov 03, 2026, 10:52 PM UTC· resolved Nov 04, 2026, 01:23 AM UTC

  1. investigating Nov 03, 2026, 10:52 PM UTC

    Network Operations is currently investigating a Degraded Performance at 395-411 Albert St, Brunswick, VIC 3056

  2. monitoring Nov 03, 2026, 11:27 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Nov 04, 2026, 01:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 3, 2026 Queens Rd, Pacific Harbour, Fiji - Degraded Performance 6h 10m Pacific Island Region (Fiji Managed Wi-Fi)

Started Nov 03, 2026, 07:15 PM UTC· resolved Nov 04, 2026, 01:25 AM UTC

  1. investigating Nov 03, 2026, 07:15 PM UTC

    Network Operations is currently investigating a Degraded Performance at Queens Rd, Pacific Harbour, Fiji

  2. monitoring Nov 04, 2026, 12:42 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Nov 04, 2026, 01:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 3, 2026 31 Sportsmans Parade, Bokarina QLD 4575 - Degraded Performance 10h 49m Australia & New Zealand (QLD Managed Wi-Fi)

Started Nov 03, 2026, 07:12 PM UTC· resolved Nov 04, 2026, 06:01 AM UTC

  1. investigating Nov 03, 2026, 07:12 PM UTC

    Network Operations is currently investigating a Degraded Performance at 31 Sportsmans Parade, Bokarina QLD 4575

  2. resolved Nov 04, 2026, 06:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 2, 2026 22 Omrah Ave, Caloundra QLD 4551 - Planned power maintenance 8h 18m Australia & New Zealand (QLD Managed Wi-Fi)

Started Nov 02, 2026, 11:08 PM UTC· resolved Nov 03, 2026, 07:27 AM UTC

  1. identified Nov 02, 2026, 11:08 PM UTC

    We have identified an ongoing planned power maintenance at the affected site. Estimated time of restoration is 3:00 pm AEST by local power provider. Further updates will be provided once more information is available.

  2. resolved Nov 03, 2026, 07:27 AM UTC

    This incident has been resolved and services are fully operational.

Read the full incident report →

Minor November 2, 2026 7 Dayman Place Marsfield, NSW 2122 - Degraded Performance 18h 27m Australia & New Zealand (NSW Managed Wi-Fi), Pacific Island Region (PNG Managed Wi-Fi), Pacific Island Region (Fiji Managed Wi-Fi), Pacific Island Region (Samoa Managed Wi-Fi) and 1 more

Started Nov 02, 2026, 02:25 AM UTC· resolved Nov 02, 2026, 08:53 PM UTC

  1. investigating Nov 02, 2026, 02:25 AM UTC

    Network Operations is currently investigating a Degraded Performance at 7 Dayman Place Marsfield, NSW 2122

  2. monitoring Nov 02, 2026, 03:08 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Nov 02, 2026, 08:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 1, 2026 48 James St, Fortitude Valley QLD 4006 - Site Outage 3h 45m Australia & New Zealand (QLD Managed Wi-Fi)

Started Nov 01, 2026, 05:52 PM UTC· resolved Nov 01, 2026, 09:38 PM UTC

  1. investigating Nov 01, 2026, 05:52 PM UTC

    Network Operations is currently investigating a partial service interruption at 48 James St, Fortitude Valley QLD 4006.

  2. identified Nov 01, 2026, 05:53 PM UTC

    Unplanned outage. **Next update:** 5:30am 02 Nov 2026

  3. resolved Nov 01, 2026, 09:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 1, 2026 154-164 Horton Parade, Maroochydore, QLD 4558 - Site Outage 1h 31m Australia & New Zealand (QLD Managed Wi-Fi)

Started Nov 01, 2026, 04:55 PM UTC· resolved Nov 01, 2026, 06:26 PM UTC

  1. investigating Nov 01, 2026, 04:55 PM UTC

    Network Operations is currently investigating a partial service interruption at 154-164 Horton Parade, Maroochydore, QLD 4558.

  2. resolved Nov 01, 2026, 06:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 1, 2026 Beach Rd Apia, Samoa - Site Outage 9h 33m Pacific Island Region (Samoa Managed Wi-Fi)

Started Nov 01, 2026, 11:54 AM UTC· resolved Nov 01, 2026, 09:27 PM UTC

  1. investigating Nov 01, 2026, 11:54 AM UTC

    Network Operations is currently investigating a sitewide service interruption at Beach Rd Apia, Samoa

  2. identified Nov 01, 2026, 11:54 AM UTC

    We are continuing to work on a fix for this incident.

  3. investigating Nov 01, 2026, 11:55 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Nov 01, 2026, 09:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 31, 2026 18 Gailey Road St Lucia Brisbane, QLD 4067 - Degraded Performance 2h 41m Australia & New Zealand (QLD Managed Wi-Fi)

Started Oct 31, 2026, 02:23 PM UTC· resolved Oct 31, 2026, 05:05 PM UTC

  1. investigating Oct 31, 2026, 02:23 PM UTC

    Network Operations is currently investigating a Degraded Performance at 18 Gailey Road St Lucia Brisbane, QLD 4067

  2. identified Oct 31, 2026, 02:23 PM UTC

    We have identified a power outage in the area.

  3. resolved Oct 31, 2026, 05:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2026 Beach Rd Apia, Samoa - Site Outage 9h 39m Pacific Island Region (Samoa Managed Wi-Fi)

Started Oct 31, 2026, 11:15 AM UTC· resolved Oct 31, 2026, 08:54 PM UTC

  1. investigating Oct 31, 2026, 11:15 AM UTC

    Network Operations is currently investigating a partial service interruption at Beach Rd Apia, Samoa

  2. resolved Oct 31, 2026, 08:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2026 1 Beerburrum St, Dicky Beach QLD 4551 - Degraded Performance 4d 9h Australia & New Zealand (QLD Managed Wi-Fi)

Started Oct 31, 2026, 11:05 AM UTC· resolved Nov 04, 2026, 08:56 PM UTC

  1. investigating Oct 31, 2026, 11:05 AM UTC

    Network Operations is currently investigating a Degraded Performance at 1 Beerburrum St, Dicky Beach QLD 4551

  2. resolved Nov 04, 2026, 08:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 31, 2026 Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea - Degraded Performance 2d 21h Pacific Island Region (PNG Managed Wi-Fi)

Started Oct 31, 2026, 08:19 AM UTC· resolved Nov 03, 2026, 05:22 AM UTC

  1. investigating Oct 31, 2026, 08:19 AM UTC

    Network Operations is currently investigating a Degraded Performance at Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea

  2. identified Oct 31, 2026, 08:42 AM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Nov 03, 2026, 05:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 31, 2026 490 Elgar Rd Box Hill VIC 3128 - Degraded Performance 43m Australia & New Zealand (VIC Managed Wi-Fi)

Started Oct 31, 2026, 04:05 AM UTC· resolved Oct 31, 2026, 04:48 AM UTC

  1. investigating Oct 31, 2026, 04:05 AM UTC

    Network Operations is currently investigating a partial outage at 490 Elgar Rd Box Hill VIC 3128.

  2. resolved Oct 31, 2026, 04:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 30, 2026 Sigatoka, Queens Rd, Coral Coast, Fiji - Site Outage 23h 54m Pacific Island Region (Fiji Managed Wi-Fi)

Started Oct 30, 2026, 11:02 PM UTC· resolved Oct 31, 2026, 10:57 PM UTC

  1. investigating Oct 30, 2026, 11:02 PM UTC

    Network Operations is currently investigating a partial service interruption at Sigatoka, Queens Rd, Coral Coast, Fiji.

  2. identified Oct 30, 2026, 11:16 PM UTC

    We have identified external works causing the outage. ETR: 3 hours

  3. monitoring Oct 31, 2026, 10:35 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Oct 31, 2026, 10:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 30, 2026 40 Hunter Street, Lewisham, NSW 2049 - Site Outage 9h 12m Australia & New Zealand (NSW Managed Wi-Fi)

Started Oct 30, 2026, 08:16 PM UTC· resolved Oct 31, 2026, 05:28 AM UTC

  1. investigating Oct 30, 2026, 08:16 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 40 Hunter Street, Lewisham, NSW 2049

  2. identified Oct 30, 2026, 08:17 PM UTC

    Issue has been identified, local power outage at 40 Hunter Street, Lewisham, NSW 2049

  3. resolved Oct 31, 2026, 05:28 AM UTC

    This issue has been resolved.

Read the full incident report →

Notice October 30, 2026 40 Hunter Street, Lewisham, NSW 2049 - Degraded Performance 1d 13h Australia & New Zealand (NSW Managed Wi-Fi)

Started Oct 30, 2026, 08:02 PM UTC· resolved Nov 01, 2026, 09:15 AM UTC

  1. investigating Oct 30, 2026, 08:02 PM UTC

    Network Operations is currently investigating a Degraded Performance at 40 Hunter Street, Lewisham, NSW 2049

  2. identified Oct 30, 2026, 08:25 PM UTC

    The Network Operator has identified issue as local power outage at 40 Hunter Street, Lewisham, NSW 2049

  3. monitoring Nov 01, 2026, 06:09 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Nov 01, 2026, 09:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 30, 2026 Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea - Site Outage 3d 3h Pacific Island Region (PNG Managed Wi-Fi)

Started Oct 30, 2026, 04:58 PM UTC· resolved Nov 02, 2026, 08:49 PM UTC

  1. investigating Oct 30, 2026, 04:58 PM UTC

    Network Operations is currently investigating a sitewide service interruption at Section 24,30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea

  2. resolved Nov 02, 2026, 08:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 29, 2026 25 Peachester Rd, Beerwah QLD 4519 - Site Outage 6h 29m Australia & New Zealand (QLD Managed Wi-Fi)

Started Oct 29, 2026, 10:36 PM UTC· resolved Oct 30, 2026, 05:06 AM UTC

  1. investigating Oct 29, 2026, 10:36 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 25 Peachester Rd, Beerwah QLD 4519

  2. resolved Oct 30, 2026, 05:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2026 Sigatoka, Queens Rd, Coral Coast, Fiji - Site Outage 6h 33m Pacific Island Region (Fiji Managed Wi-Fi)

Started Oct 29, 2026, 11:50 AM UTC· resolved Oct 29, 2026, 06:23 PM UTC

  1. investigating Oct 29, 2026, 11:50 AM UTC

    Network Operations is currently investigating a sitewide service interruption at Sigatoka, Queens Rd, Coral Coast, Fiji

  2. resolved Oct 29, 2026, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 29, 2026 Section 24, 30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea - Site Outage 1h 26m Pacific Island Region (PNG Managed Wi-Fi)

Started Oct 29, 2026, 09:36 AM UTC· resolved Oct 29, 2026, 11:03 AM UTC

  1. investigating Oct 29, 2026, 09:36 AM UTC

    Network Operations is currently investigating a sitewide service interruption at Section 24,30 Lahara Ave, Port Moresby National Capital District, Papua New Guinea

  2. resolved Oct 29, 2026, 11:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 28, 2026 Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea - Degraded Performance 33m Pacific Island Region (PNG Managed Wi-Fi)

Started Oct 28, 2026, 06:05 PM UTC· resolved Oct 28, 2026, 06:39 PM UTC

  1. investigating Oct 28, 2026, 06:05 PM UTC

    Network Operations is currently investigating a Degraded Performance at Jacksons Parade, Kila Kila No. 1, National Capital District, Papua New Guinea

  2. resolved Oct 28, 2026, 06:39 PM UTC

    We implemented a fix and are currently monitoring the result.

Read the full incident report →

Notice October 28, 2026 1 Main St, Palmwoods QLD 4555 - Site Outage 10h 19m Australia & New Zealand (QLD Managed Wi-Fi)

Started Oct 28, 2026, 04:56 PM UTC· resolved Oct 29, 2026, 03:16 AM UTC

  1. investigating Oct 28, 2026, 04:56 PM UTC

    Network Operations is currently investigating a sitewide service interruption at 1 Main St, Palmwoods QLD 4555

  2. resolved Oct 29, 2026, 03:16 AM UTC

    This incident has been resolved.

Read the full incident report →