Superloop incident

Kiunga, Western, Papua New Guinea - Site Outage

Notice Resolved

Superloop experienced a notice incident on October 20, 2026 affecting Pacific Island Region (PNG Managed Wi-Fi), lasting 9h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 09:04 PM UTC
Resolved
Oct 21, 2026, 06:19 AM UTC
Duration
9h 15m
Detected by Pingoru
Oct 20, 2026, 09:04 PM UTC

Affected components

Pacific Island Region (PNG Managed Wi-Fi)

Update timeline

  1. investigating Oct 20, 2026, 09:04 PM UTC

    Network Operations is currently investigating a sitewide service interruption at Kiunga, Western, Papua New Guinea

  2. monitoring Oct 21, 2026, 02:44 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Oct 21, 2026, 06:19 AM UTC

    This incident has been resolved.