Superloop incident

300 Kent St, Sydney, NSW 200 - Site Outage

Notice

Resolved after 1 hour 10 minutes, affecting Australia & New Zealand (NSW Managed Wi-Fi), on October 20, 2026.

identified Oct 20, 2026, 11:41 PM UTC

We have identified an ongoing maintenance at site. Estimated time of restoration is approximately 30 minutes. Further updates will be provided once more information is available.

Started: Oct 20, 2026, 11:40 PM UTC
Resolved: Oct 21, 2026, 12:51 AM UTC
Duration: 1h 10m
Detected by Pingoru: Oct 20, 2026, 11:40 PM UTC

Affected components

Australia & New Zealand (NSW Managed Wi-Fi)

Update timeline

investigating Oct 20, 2026, 11:40 PM UTC

Network Operations is currently investigating a sitewide service interruption at 300 Kent St, Sydney, NSW 200
identified Oct 20, 2026, 11:41 PM UTC

We have identified an ongoing maintenance at site. Estimated time of restoration is approximately 30 minutes. Further updates will be provided once more information is available.
resolved Oct 21, 2026, 12:51 AM UTC

This incident has been resolved.

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