Superhuman Outage History

Superhuman is up right now

There were 2 Superhuman outages since February 12, 2026 totaling 5h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.superhuman.com

Notice February 19, 2026

Feature outage for custom Auto Labels and Auto Summaries

Detected by Pingoru
Feb 19, 2026, 09:26 PM UTC
Resolved
Feb 20, 2026, 12:12 AM UTC
Duration
2h 46m
Affected: Superhuman
Timeline · 3 updates
  1. investigating Feb 19, 2026, 09:26 PM UTC

    We are currently investigating an issue affecting the Auto Labels and Auto Summaries feature, resulting in an elevated rate of request failures. The root cause has been identified as a problem with specific models served by OpenAI. We are actively working with OpenAI to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved. Thank you for your patience and understanding.

  2. monitoring Feb 20, 2026, 12:03 AM UTC

    OpenAI have determined the root cause and we are seeing our error rates return to normal.

  3. resolved Feb 20, 2026, 12:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2026

Elevated error rates when indexing new content for AI features

Detected by Pingoru
Feb 12, 2026, 03:33 PM UTC
Resolved
Feb 12, 2026, 06:05 PM UTC
Duration
2h 32m
Affected: Superhuman
Timeline · 3 updates
  1. investigating Feb 12, 2026, 03:33 PM UTC

    We're seeing elevated error rates when indexing new content for AI features. Already indexed content is not affected. We've identified the source as coming from a third-party provider. We're monitoring the situation and looking for alternatives.

  2. monitoring Feb 12, 2026, 04:19 PM UTC

    Error rates have decreased, and our system and the third-party provider seem stable. We're continuing to monitor the situation.

  3. resolved Feb 12, 2026, 06:05 PM UTC

    All systems are back to normal. All pending queues have been processed and cleared.

Read the full incident report →

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