Resolved after 1 hour 27 minutes, affecting Superhuman, on August 6, 2025.
We have deployed the workaround and are seeing error levels return to normal. Our Write With AI feature is restored.
Affected components
Superhuman
Update timeline
- investigating Aug 06, 2025, 06:35 AM UTC
We are investigating an issue with our Write With AI feature.
- investigating Aug 06, 2025, 07:26 AM UTC
We've identified the outage to be caused by an incompatibility with a minor API change from OpenAI. We're implementing a workaround and expect to have this resolved later this evening.
- resolved Aug 06, 2025, 08:02 AM UTC
We have deployed the workaround and are seeing error levels return to normal. Our Write With AI feature is restored.
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