Superhuman incident
Elevated failure rates for Auto Labels and Auto Summaries
Resolved after 59 minutes, affecting Superhuman, on June 25, 2025.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Jun 25, 2025, 06:30 PM UTC
We are currently investigating an issue affecting the Auto Labels and Auto Summaries feature, resulting in an elevated rate of request failures. The root cause has been identified as an outage with a third-party service. We are actively working with the third-party provider to resolve the issue and will continue to monitor the situation closely. We will provide updates as soon as we have more information or when the issue is resolved. Thank you for your patience and understanding.
- investigating Jun 25, 2025, 06:31 PM UTC
We are continuing to investigate this issue.
- resolved Jun 25, 2025, 07:29 PM UTC
This incident has been resolved.
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