Superhuman incident
Elevated error rates when indexing new content for AI features
Affected components
Superhuman
Update timeline
- investigating Feb 12, 2026, 03:33 PM UTC
We're seeing elevated error rates when indexing new content for AI features. Already indexed content is not affected. We've identified the source as coming from a third-party provider. We're monitoring the situation and looking for alternatives.
- monitoring Feb 12, 2026, 04:19 PM UTC
Error rates have decreased, and our system and the third-party provider seem stable. We're continuing to monitor the situation.
- resolved Feb 12, 2026, 06:05 PM UTC
All systems are back to normal. All pending queues have been processed and cleared.
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