Superhuman experienced a major incident on January 22, 2026 affecting Superhuman and Email sending, lasting 12h 56m. The incident has been resolved; the full update timeline is below.
Affected components
SuperhumanEmail sending
Update timeline
- investigating Jan 22, 2026, 11:32 PM UTC
There appears to be an ongoing outage with Outlook services. At the moment, we are seeing degraded performance for sending emails.
- identified Jan 22, 2026, 11:45 PM UTC
The issue has been identified
- identified Jan 22, 2026, 11:46 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 23, 2026, 01:19 AM UTC
Outlook services are showing signs of recovery, although Microsoft has not yet shared an official update.
- monitoring Jan 23, 2026, 03:42 AM UTC
Our services appear to be fully recovered. However, per Microsoft’s update, the issue is not yet considered resolved, and we will continue to monitor the situation closely.
- resolved Jan 23, 2026, 12:29 PM UTC
This incident has been resolved.