SugarCRM experienced a major incident on October 20, 2026, lasting 14s. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 20, 2026, 09:13 PM UTC
Sugar Identity (IDM) STS Main went down.
- resolved Oct 20, 2026, 09:13 PM UTC
Sugar Identity (IDM) STS Main recovered.