SugarCRM incident

Sales-I 25 UK Production an...

Major Resolved View vendor source →

SugarCRM experienced a major incident on December 6, 2025 affecting Europe (Sales-I 25 DE Production) and United Kingdom (Sales-I 25 UK Production), lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2025, 10:22 AM UTC
Resolved
Dec 06, 2025, 10:32 AM UTC
Duration
9m
Detected by Pingoru
Dec 06, 2025, 10:22 AM UTC

Affected components

Europe (Sales-I 25 DE Production)United Kingdom (Sales-I 25 UK Production)

Update timeline

  1. investigating Dec 06, 2025, 10:22 AM UTC

    Sales-I 25 DE Production went down.

  2. resolved Dec 06, 2025, 10:32 AM UTC

    Sales-I 25 UK Production recovered.