StarRez incident

Service Disruption: Collegepads

Resolved after 1 hour 23 minutes, affecting Partner Sites, on August 11, 2026.

monitoring Aug 11, 2026, 08:27 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 11, 2026, 07:04 PM UTC
Resolved
Aug 11, 2026, 08:27 PM UTC
Duration
1h 23m
Detected by Pingoru
Aug 11, 2026, 07:04 PM UTC

Affected components

Partner Sites

Update timeline

  1. investigating Aug 11, 2026, 07:04 PM UTC

    College Pads customers are experiencing a service disruption -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events.

  2. monitoring Aug 11, 2026, 07:20 PM UTC

    The underlying issues have now been resolved with all customer workloads now back online. Engineers will continue to monitor the situation.

  3. monitoring Aug 11, 2026, 08:27 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 11, 2026, 08:27 PM UTC

    This incident has been resolved.

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