Spendesk Outage History

We are currently investigating an issue preventing e-invoices from being received. Our technical team is actively investigating the issue and working with the relevant provider. We sincerely apologize for the disruption and will provide an update as soon as more information is available.

We are currently investigating an issue preventing users from signing in to the Spendesk application. Our technical team is actively working to identify the root cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.

We have rolled back the change responsible for the issue, and access to the Spendesk application has been restored. Our technical team is monitoring the service while the permanent correction is deployed to confirm continued stability. We apologize for the disruption and will confirm once the incident is fully resolved.

We are currently investigating an issue affecting some iOS users who use email and password to sign in, where login links received by email may not complete the authentication process. Our technical team is actively investigating the issue. We sincerely apologize for any disruption and will provide an update as soon as more information is available.

We are currently investigating an issue affecting merchant card tokenisation when customers try to add Spendesk cards on Amazon. Our technical team is actively working to understand the scope and identify the cause. We sincerely apologise for any disruption this may cause and will provide an update as soon as more information is available.

Our banking team is currently in contact with our banking partner Visa to investigate the root cause of this incident. We apologise for the ongoing disruption and will provide further updates as soon as more information is available.

We are continuing to investigate an issue affecting some EEA card payments and card storage attempts at certain online merchants. Customers may experience declined transactions where additional authentication is not requested by the merchant. We are working with our banking partners to resolve the issue, apologise for the disruption, and will share a further update as soon as more information is available.

We are continuing to investigate an issue affecting some online card payments across multiple merchants. Transactions may be declined when the merchant does not request Strong Customer Authentication; where possible, please ask the merchant to retry using 3D Secure or use an alternative payment method. We are working with our partners to resolve the issue, apologise for the disruption, and will provide an update as soon as more information is available.

We are currently investigating an issue affecting International Transfers in the EEA and other Wise operations. Our technical team is actively working to restore access and determine the cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.

We are aware of an issue affecting one of our third-party partners that may impact some Spendesk features, including the delivery of emails to customers using Microsoft-hosted mailboxes. The issue is outside Spendesk’s systems, and we are dependent on the partner for further information and resolution. We apologize for any disruption this may cause and will share further updates when information becomes available.

We are currently investigating an issue affecting e-invoice processing in Belgium and France. Some customers may experience delays, and e-invoice onboarding in France may also be affected. Our technical team is actively working to identify the cause. We sincerely apologize for the disruption and will provide further updates as soon as more information is available.

We are currently investigating an issue affecting access to Speendesk on mobile and desktop. Our technical team is actively working to identify the cause of the connection errors and high latency. We sincerely apologize for the disruption and will provide further updates as soon as more information is available.

We are currently investigating an issue affecting the Expense Claims review tab, which is not working for some customers. Our technical team is actively working to restore the service. We sincerely apologize for any disruption this may cause and will provide further updates as soon as more information is available.

We are currently investigating an issue affecting the invoice confirmation feature in the Review stage. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your operations. We will provide updates as soon as new information is available.

We are currently investigating a performance issue affecting the export of bookkeeping data. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause, particularly for customers working on month-end closing. We will provide updates as soon as new information is available.

We are currently investigating an issue affecting the Spendesk mobile application. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your operations. We will provide updates as soon as new information is available.

We are currently investigating an issue affecting the Payables module, including the Bookkeep and Invoices tabs, where content may not be loading correctly. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your operations. We will provide updates as soon as new information is available.

We are currently investigating an issue affecting login on the Spendesk mobile application (iOS and Android). Users may encounter a "Failed to verify enrolment" error when attempting to log in via any authentication method. Please note that web access to Spendesk remains fully operational in the meantime. Our technical team is actively working to identify the root cause, and we sincerely apologize for the disruption this may cause to your operations — we will provide an update as soon as new information is available.

We are currently investigating an issue affecting our DATEV accounting export feature. Some customers may notice that payables exported from Spendesk are not appearing on the DATEV side, despite showing an "exported" status. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your accounting operations and will provide updates as soon as new information is available.

We are currently investigating an issue where some cards recently blocked by our PBR (Payment Block & Release) system are not automatically unblocking as expected. Our engineering team is actively working on a fix and is committed to resolving this as soon as possible. We apologize for the inconvenience.

We’re currently investigating a general issue affecting parts of the Spendesk platform. As a result, login access may be temporarily unavailable for some users. We sincerely apologize for the inconvenience this may cause and truly appreciate your patience during this time.

We’re currently investigating an issue affecting the prepare page : payables won't load. Our team is actively working to identify the root cause and restore normal service. Thank you for your patience.

We are currently investigating an incident affecting the Bookkeep section of our platform. The prepare page is unavailable. Our team is actively investigating the root cause. We will keep you updated as we make progress.

This incident has been resolved and all Spendesk services are operating normally. We’re reviewing the incident and incorporating our findings to help prevent a recurrence. We’re sorry for the disruption and appreciate your patience.

We’re currently investigating a general issue affecting parts of the Spendesk platform. Some services may be unavailable or slower than usual. Our team is actively working to identify the root cause and restore normal service. Thank you for your patience.

We are currently investigating this issue.

We are currently investigating this issue.

We are currently investigating this issue.