Spendesk incident

Login : iOS Email Links Not Completing Sign-In

Minor Resolved View vendor source →

Spendesk experienced a minor incident on September 21, 2026 affecting Login, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 03:14 PM UTC
Resolved
Sep 23, 2026, 07:20 AM UTC
Duration
1d 16h
Detected by Pingoru
Sep 21, 2026, 03:14 PM UTC

Affected components

Login

Update timeline

  1. investigating Sep 21, 2026, 03:14 PM UTC

    We are currently investigating an issue affecting some iOS users who use email and password to sign in, where login links received by email may not complete the authentication process. Our technical team is actively investigating the issue. We sincerely apologize for any disruption and will provide an update as soon as more information is available.

  2. identified Sep 22, 2026, 07:00 AM UTC

    We have identified that the issue affecting email-link sign-in for some iOS users is related to the latest app release. We have stopped the rollout of the affected version, and a hotfix has been submitted to Apple for review. We apologize for the inconvenience and will keep you updated on our progress.

  3. resolved Sep 23, 2026, 07:20 AM UTC

    The issue affecting email-link sign-in for some iOS users has been resolved. A corrected version of the mobile app is now available in the App Store; please update your app to access the fix. We apologize for the disruption and thank you for your patience.