Spendesk experienced a major incident on September 4, 2026 affecting Invoices, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 07:59 AM UTC
We are currently investigating an issue affecting e-invoice processing in Belgium and France. Some customers may experience delays, and e-invoice onboarding in France may also be affected. Our technical team is actively working to identify the cause. We sincerely apologize for the disruption and will provide further updates as soon as more information is available.
- identified Sep 04, 2026, 09:09 AM UTC
The e-invoice service has been stabilized, and e-invoice processing in Belgium and France is being monitored closely. Our technical team is continuing to verify that processing and French onboarding are operating normally. We apologize for the disruption and will provide a further update once full resolution has been confirmed.
- resolved Sep 04, 2026, 09:52 AM UTC
The issue affecting e-invoice processing in Belgium and France was fully resolved as of 11:51 CEST on September 4, 2026. The incident lasted approximately 1 hour and 59 minutes, during which customers experienced processing delays and some French customers may have been unable to complete onboarding. The service had been repeatedly restarting after running out of memory. We apologize for the disruption and thank you for your patience.