Spendesk incident

Payables & Invoices – Service Disruption

Minor Resolved View vendor source →

Spendesk experienced a minor incident on May 21, 2026 affecting Bookkeep > Prepare and Invoices, lasting 4d 5h. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 12:29 PM UTC
Resolved
May 25, 2026, 05:33 PM UTC
Duration
4d 5h
Detected by Pingoru
May 21, 2026, 12:29 PM UTC

Affected components

Bookkeep > PrepareInvoices

Update timeline

  1. investigating May 21, 2026, 12:29 PM UTC

    We are currently investigating an issue affecting the Payables module, including the Bookkeep and Invoices tabs, where content may not be loading correctly. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your operations. We will provide updates as soon as new information is available.

  2. identified May 21, 2026, 12:59 PM UTC

    We have identified the root cause of the issue affecting Requests, Payables, Bookkeep, Invoices, and Expense Claims, which were not loading correctly. Our technical team is actively implementing a fix and working to restore full functionality as quickly as possible. We apologize for the continued inconvenience and will keep you updated on our progress.

  3. resolved May 25, 2026, 05:33 PM UTC

    This incident has been resolved.