Spendesk experienced a minor incident on September 22, 2026 affecting Invoices, lasting 19h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 22, 2026, 02:44 PM UTC
We are currently investigating an issue affecting the delivery of new e-invoices for some customers in France. Our technical team is actively investigating the situation. We sincerely apologize for any disruption this may cause and will provide updates as soon as more information is available.
- monitoring Sep 22, 2026, 02:46 PM UTC
We have identified the cause of the issue affecting new e-invoices for some customers in France: an update to our e-invoicing provider’s platform interrupted invoice delivery. New invoices are now being received, and we are working with the provider to confirm whether any invoices were missed and ensure they are recovered where necessary. We apologize for the inconvenience and will keep you updated on our progress.
- resolved Sep 23, 2026, 10:34 AM UTC
The issue affecting the delivery of new e-invoices for some customers in France was resolved at 02:56 CEST, following an approximately 18-minute interruption. The issue was caused by an update to our e-invoicing provider’s platform; all invoices have since been received, and no data loss was identified. We apologize for the disruption and thank you for your patience.