Spendesk incident

International Transfers feature is unavailable for affected EEA customers

Critical Resolved View vendor source →

Spendesk experienced a critical incident on September 16, 2026 affecting All Payments module, lasting 22h. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 10:05 AM UTC
Resolved
Sep 17, 2026, 08:06 AM UTC
Duration
22h
Detected by Pingoru
Sep 16, 2026, 10:05 AM UTC

Affected components

All Payments module

Update timeline

  1. investigating Sep 16, 2026, 10:05 AM UTC

    We are currently investigating an issue affecting International Transfers in the EEA and other Wise operations. Our technical team is actively working to restore access and determine the cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.

  2. monitoring Sep 16, 2026, 12:34 PM UTC

    A replacement Wise refresh token has been deployed for the issue affecting EEA International Transfers and other Wise operations. Our technical team is monitoring the service to confirm that transfers and other Wise operations are fully operational. We apologize for any disruption caused and will update you once full resolution has been verified.

  3. resolved Sep 17, 2026, 08:06 AM UTC

    The issue affecting EEA International Transfers and other Wise operations is now fully resolved. We apologize for the disruption and thank you for your patience.