Critical September 29, 2026 - Detected by Pingoru
- Sep 29, 2026, 03:57 PM UTC
- Resolved
- Sep 30, 2026, 07:17 AM UTC
- Duration
- 15h 19m
Affected: Login
Timeline · 3 updates
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investigating Sep 29, 2026, 03:57 PM UTC
We are currently investigating an issue preventing users from signing in to the Spendesk application. Our technical team is actively working to identify the root cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.
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investigating Sep 29, 2026, 04:32 PM UTC
We have rolled back the change responsible for the issue, and access to the Spendesk application has been restored. Our technical team is monitoring the service while the permanent correction is deployed to confirm continued stability. We apologize for the disruption and will confirm once the incident is fully resolved.
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resolved Sep 30, 2026, 07:17 AM UTC
The issue preventing users from signing in to the Spendesk application was fully resolved at 6:49 PM CEST on 29 September, after approximately 59 minutes. We apologize for the disruption and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Sep 22, 2026, 02:44 PM UTC
- Resolved
- Sep 23, 2026, 10:34 AM UTC
- Duration
- 19h 49m
Affected: Invoices
Timeline · 3 updates
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monitoring Sep 22, 2026, 02:44 PM UTC
We are currently investigating an issue affecting the delivery of new e-invoices for some customers in France. Our technical team is actively investigating the situation. We sincerely apologize for any disruption this may cause and will provide updates as soon as more information is available.
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monitoring Sep 22, 2026, 02:46 PM UTC
We have identified the cause of the issue affecting new e-invoices for some customers in France: an update to our e-invoicing provider’s platform interrupted invoice delivery. New invoices are now being received, and we are working with the provider to confirm whether any invoices were missed and ensure they are recovered where necessary. We apologize for the inconvenience and will keep you updated on our progress.
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resolved Sep 23, 2026, 10:34 AM UTC
The issue affecting the delivery of new e-invoices for some customers in France was resolved at 02:56 CEST, following an approximately 18-minute interruption. The issue was caused by an update to our e-invoicing provider’s platform; all invoices have since been received, and no data loss was identified. We apologize for the disruption and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Sep 21, 2026, 03:14 PM UTC
- Resolved
- Sep 23, 2026, 07:20 AM UTC
- Duration
- 1d 16h
Affected: Login
Timeline · 3 updates
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investigating Sep 21, 2026, 03:14 PM UTC
We are currently investigating an issue affecting some iOS users who use email and password to sign in, where login links received by email may not complete the authentication process. Our technical team is actively investigating the issue. We sincerely apologize for any disruption and will provide an update as soon as more information is available.
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identified Sep 22, 2026, 07:00 AM UTC
We have identified that the issue affecting email-link sign-in for some iOS users is related to the latest app release. We have stopped the rollout of the affected version, and a hotfix has been submitted to Apple for review. We apologize for the inconvenience and will keep you updated on our progress.
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resolved Sep 23, 2026, 07:20 AM UTC
The issue affecting email-link sign-in for some iOS users has been resolved. A corrected version of the mobile app is now available in the App Store; please update your app to access the fix. We apologize for the disruption and thank you for your patience.
Read the full incident report →
Critical September 16, 2026 - Detected by Pingoru
- Sep 16, 2026, 10:05 AM UTC
- Resolved
- Sep 17, 2026, 08:06 AM UTC
- Duration
- 22h
Affected: All Payments module
Timeline · 3 updates
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investigating Sep 16, 2026, 10:05 AM UTC
We are currently investigating an issue affecting International Transfers in the EEA and other Wise operations. Our technical team is actively working to restore access and determine the cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.
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monitoring Sep 16, 2026, 12:34 PM UTC
A replacement Wise refresh token has been deployed for the issue affecting EEA International Transfers and other Wise operations. Our technical team is monitoring the service to confirm that transfers and other Wise operations are fully operational. We apologize for any disruption caused and will update you once full resolution has been verified.
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resolved Sep 17, 2026, 08:06 AM UTC
The issue affecting EEA International Transfers and other Wise operations is now fully resolved. We apologize for the disruption and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2026, 11:10 AM UTC
- Resolved
- Sep 04, 2026, 02:03 PM UTC
- Duration
- 2h 53m
Affected: Email notifications
Timeline · 3 updates
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investigating Sep 04, 2026, 11:10 AM UTC
We are aware of an issue affecting one of our third-party partners that may impact some Spendesk features, including the delivery of emails to customers using Microsoft-hosted mailboxes. The issue is outside Spendesk’s systems, and we are dependent on the partner for further information and resolution. We apologize for any disruption this may cause and will share further updates when information becomes available.
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monitoring Sep 04, 2026, 11:23 AM UTC
Microsoft has confirmed that the Exchange Online disruption is being resolved, and we are monitoring the situation for any remaining impact on Spendesk features. Email delivery may recover progressively while Microsoft completes the restoration. We apologize for the disruption and will confirm full resolution once it has been verified.
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resolved Sep 04, 2026, 02:03 PM UTC
The issue affecting email delivery to Microsoft-hosted mailboxes was fully resolved as of [time]. During the incident, some emails and Spendesk features relying on Microsoft’s services may have been affected. We apologize for the inconvenience and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2026, 07:59 AM UTC
- Resolved
- Sep 04, 2026, 09:52 AM UTC
- Duration
- 1h 52m
Affected: Invoices
Timeline · 3 updates
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investigating Sep 04, 2026, 07:59 AM UTC
We are currently investigating an issue affecting e-invoice processing in Belgium and France. Some customers may experience delays, and e-invoice onboarding in France may also be affected. Our technical team is actively working to identify the cause. We sincerely apologize for the disruption and will provide further updates as soon as more information is available.
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identified Sep 04, 2026, 09:09 AM UTC
The e-invoice service has been stabilized, and e-invoice processing in Belgium and France is being monitored closely. Our technical team is continuing to verify that processing and French onboarding are operating normally. We apologize for the disruption and will provide a further update once full resolution has been confirmed.
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resolved Sep 04, 2026, 09:52 AM UTC
The issue affecting e-invoice processing in Belgium and France was fully resolved as of 11:51 CEST on September 4, 2026. The incident lasted approximately 1 hour and 59 minutes, during which customers experienced processing delays and some French customers may have been unable to complete onboarding. The service had been repeatedly restarting after running out of memory. We apologize for the disruption and thank you for your patience.
Read the full incident report →
Critical September 2, 2026 - Detected by Pingoru
- Sep 02, 2026, 08:12 AM UTC
- Resolved
- Sep 02, 2026, 09:59 AM UTC
- Duration
- 1h 46m
Affected: Login
Timeline · 3 updates
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investigating Sep 02, 2026, 08:12 AM UTC
We are currently investigating an issue affecting access to Speendesk on mobile and desktop. Our technical team is actively working to identify the cause of the connection errors and high latency. We sincerely apologize for the disruption and will provide further updates as soon as more information is available.
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monitoring Sep 02, 2026, 08:19 AM UTC
The major latency issue affecting Spendesk has been mitigated. Our technical teams are continuing to monitor the service closely to ensure stability and confirm full resolution. We apologize for the disruption and will provide another update once normal performance has been fully verified.
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resolved Sep 02, 2026, 09:59 AM UTC
The major latency issue affecting Spendesk has been fully resolved as of 11:59 AM CEST. The incident lasted approximately 1 hour and 55 minutes and affected platform access and performance for some users. We apologize for the disruption and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 10:47 AM UTC
- Resolved
- Aug 27, 2026, 12:49 PM UTC
- Duration
- 2h 1m
Affected: Expense claims
Timeline · 3 updates
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investigating Aug 27, 2026, 10:47 AM UTC
We are currently investigating an issue affecting the Expense Claims review tab, which is not working for some customers. Our technical team is actively working to restore the service. We sincerely apologize for any disruption this may cause and will provide further updates as soon as more information is available.
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identified Aug 27, 2026, 10:54 AM UTC
The issue affecting the Expense Claims review tab is limited to a small number of customers whose expense claims contain XML invoices. The fix deployment is currently in progress and is expected to reach production within the next 10 minutes; mitigation may take up to 30 minutes. We apologize for the disruption and will provide another update once the fix has been verified.
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resolved Aug 27, 2026, 12:49 PM UTC
The issue affecting the Expense Claims review tab has been fully resolved as of 1:40 PM (GMT+2). A fix was deployed and successfully tested on an affected company. We apologize for the disruption and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jul 28, 2026, 08:53 AM UTC
- Resolved
- Jul 28, 2026, 09:23 AM UTC
- Duration
- 30m
Affected: Invoices
Timeline · 3 updates
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investigating Jul 28, 2026, 08:53 AM UTC
We are currently investigating an issue affecting the invoice confirmation feature in the Review stage. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your operations. We will provide updates as soon as new information is available.
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monitoring Jul 28, 2026, 09:13 AM UTC
We have identified the root cause of the issue affecting invoice confirmation in the Review stage. A fix has been deployed. Our technical team is monitoring the situation to confirm full resolution. We apologize for any disruption caused and will update you once we have verified that all systems are fully operational.
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resolved Jul 28, 2026, 09:23 AM UTC
The issue affecting invoice confirmation in the Review stage has been fully resolved. Users are now able to confirm invoices without error. We apologize for the disruption experienced during this period and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jun 26, 2026, 09:37 AM UTC
- Resolved
- Jun 30, 2026, 09:06 AM UTC
- Duration
- 3d 23h
Affected: Bookkeep > Export (File-based exports)Bookkeep > Export (Native Integrations - Xero)Bookkeep > Export (Native Integrations - Netsuite)
Timeline · 3 updates
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investigating Jun 26, 2026, 09:37 AM UTC
We are currently investigating a performance issue affecting the export of bookkeeping data. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause, particularly for customers working on month-end closing. We will provide updates as soon as new information is available.
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monitoring Jun 29, 2026, 07:12 AM UTC
The issue affecting bookkeeping data exports appears to be stabilizing. A fix has been deployed and our technical team is actively monitoring the situation to confirm full resolution. We apologize for the disruption caused, particularly to those impacted during month-end closing, and will provide a final update once we have verified that all systems are fully operational.
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resolved Jun 30, 2026, 09:06 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 28, 2026, 01:52 PM UTC
- Resolved
- May 28, 2026, 03:18 PM UTC
- Duration
- 1h 25m
Affected: Login
Timeline · 5 updates
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investigating May 28, 2026, 01:52 PM UTC
We are currently investigating an issue affecting the Spendesk mobile application. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your operations. We will provide updates as soon as new information is available.
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identified May 28, 2026, 03:00 PM UTC
We have identified the root cause of the issue affecting the Spendesk mobile application: a recent code change inadvertently disabled a key data-fetching mechanism, preventing user information from loading correctly. Our technical team is in the process of reverting this change. We apologize for the continued inconvenience and will keep you updated on our progress.
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identified May 28, 2026, 03:01 PM UTC
A fix has been deployed for the issue affecting the Spendesk mobile application. Our technical team is monitoring the situation to confirm full resolution. We apologize for any disruption caused and will update you once we have verified that all systems are fully operational.
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monitoring May 28, 2026, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved May 28, 2026, 03:18 PM UTC
The issue affecting the Spendesk mobile application has been fully resolved. We apologize for the disruption and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 12:29 PM UTC
- Resolved
- May 25, 2026, 05:33 PM UTC
- Duration
- 4d 5h
Affected: Bookkeep > PrepareInvoices
Timeline · 3 updates
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investigating May 21, 2026, 12:29 PM UTC
We are currently investigating an issue affecting the Payables module, including the Bookkeep and Invoices tabs, where content may not be loading correctly. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your operations. We will provide updates as soon as new information is available.
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identified May 21, 2026, 12:59 PM UTC
We have identified the root cause of the issue affecting Requests, Payables, Bookkeep, Invoices, and Expense Claims, which were not loading correctly. Our technical team is actively implementing a fix and working to restore full functionality as quickly as possible. We apologize for the continued inconvenience and will keep you updated on our progress.
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resolved May 25, 2026, 05:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 03:13 PM UTC
- Resolved
- May 20, 2026, 09:57 AM UTC
- Duration
- 18h 44m
Affected: Login
Timeline · 4 updates
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investigating May 19, 2026, 03:13 PM UTC
We are currently investigating an issue affecting login on the Spendesk mobile application (iOS and Android). Users may encounter a "Failed to verify enrolment" error when attempting to log in via any authentication method. Please note that web access to Spendesk remains fully operational in the meantime. Our technical team is actively working to identify the root cause, and we sincerely apologize for the disruption this may cause to your operations — we will provide an update as soon as new information is available.
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identified May 20, 2026, 08:52 AM UTC
We have identified the root cause of the login issue affecting the Spendesk mobile application (iOS and Android). Our technical team is actively implementing a fix and working to restore full mobile access as quickly as possible. We apologize for the continued inconvenience and will keep you informed of our progress.
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monitoring May 20, 2026, 08:55 AM UTC
A fix has been deployed for the login issue affecting the Spendesk mobile application (iOS and Android), which was caused by a disruption on the side of our device enrollment provider. Our technical team is actively monitoring the situation alongside our provider to confirm full resolution. We apologize for the disruption experienced and will update you as soon as we have verified that all mobile login functionality is fully restored.
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resolved May 20, 2026, 09:57 AM UTC
The login issue affecting the Spendesk mobile application (iOS and Android) has been fully resolved. This incident was caused by a disruption on the side of our third-party device enrollment provider, Entrust, which impacted mobile login across all authentication methods. We sincerely apologize for any inconvenience this may have caused to your operations, and thank you for your patience throughout this incident.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 11:13 AM UTC
- Resolved
- May 19, 2026, 03:15 PM UTC
- Duration
- 14d 4h
Timeline · 4 updates
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investigating May 05, 2026, 11:13 AM UTC
We are currently investigating an issue affecting our DATEV accounting export feature. Some customers may notice that payables exported from Spendesk are not appearing on the DATEV side, despite showing an "exported" status. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause to your accounting operations and will provide updates as soon as new information is available.
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identified May 05, 2026, 12:54 PM UTC
We have identified an issue affecting our DATEV native integration: a limited number of payables are being incorrectly marked as "exported" in Spendesk without successfully reaching the DATEV platform. Our technical team is actively working on a fix to resolve the affected payables. We apologize for the continued disruption and will keep you updated on our progress.
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monitoring May 06, 2026, 08:33 AM UTC
The incident is considered as stable. A fix has been deployed for the issue affecting our DATEV native integration. Affected payables are currently being corrected and our technical team is monitoring to confirm full resolution. We apologize for any disruption caused and will update you once all payables have been successfully processed on the DATEV side.
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resolved May 19, 2026, 03:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 07:24 AM UTC
- Resolved
- Jun 04, 2026, 02:45 PM UTC
- Duration
- 30d 7h
Affected: Virtual CardsPhysical CardsSubscription Cards
Timeline · 5 updates
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investigating May 05, 2026, 07:24 AM UTC
We are currently investigating an issue where some cards recently blocked by our PBR (Payment Block & Release) system are not automatically unblocking as expected. Our engineering team is actively working on a fix and is committed to resolving this as soon as possible. We apologize for the inconvenience.
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identified May 05, 2026, 11:02 AM UTC
We have identified a potential root cause of the issue affecting cards blocked by a purchase-based rule (PBR) not being automatically unblocked. Our technical team is currently testing a fix. We apologize for the continued inconvenience and will keep you updated on our progress.
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identified May 05, 2026, 11:21 AM UTC
We are continuing to work on a fix for this issue.
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monitoring May 19, 2026, 03:18 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 04, 2026, 02:45 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 11:12 AM UTC
- Resolved
- May 04, 2026, 12:41 PM UTC
- Duration
- 6d 1h
Timeline · 4 updates
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investigating Apr 28, 2026, 11:12 AM UTC
We’re currently investigating a general issue affecting parts of the Spendesk platform. As a result, login access may be temporarily unavailable for some users. We sincerely apologize for the inconvenience this may cause and truly appreciate your patience during this time.
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monitoring Apr 28, 2026, 01:04 PM UTC
Monitoring — A fix has been implemented and the service has remained stable. We are continuing to monitor closely and will update this page if anything changes.
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monitoring Apr 30, 2026, 07:51 AM UTC
Monitoring: we are actively monitoring the ongoing login issue, as some users continue to experience disruptions.
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resolved May 04, 2026, 12:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 09:05 AM UTC
- Resolved
- May 04, 2026, 12:41 PM UTC
- Duration
- 6d 3h
Timeline · 3 updates
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investigating Apr 28, 2026, 09:05 AM UTC
We’re currently investigating an issue affecting the prepare page : payables won't load. Our team is actively working to identify the root cause and restore normal service. Thank you for your patience.
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monitoring Apr 30, 2026, 07:51 AM UTC
Monitoring: We are actively monitoring the ongoing login issue, as some users continue to experience disruptions.
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resolved May 04, 2026, 12:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2026, 01:59 PM UTC
- Resolved
- Apr 23, 2026, 02:18 PM UTC
- Duration
- 1d
Timeline · 3 updates
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investigating Apr 22, 2026, 01:59 PM UTC
We are currently investigating an incident affecting the Bookkeep section of our platform. The prepare page is unavailable. Our team is actively investigating the root cause. We will keep you updated as we make progress.
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investigating Apr 22, 2026, 04:01 PM UTC
This incident has been resolved and all Spendesk services are operating normally. We’re reviewing the incident and incorporating our findings to help prevent a recurrence. We’re sorry for the disruption and appreciate your patience.
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resolved Apr 23, 2026, 02:18 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 17, 2026, 09:40 AM UTC
- Resolved
- Apr 17, 2026, 11:15 AM UTC
- Duration
- 1h 34m
Timeline · 2 updates
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investigating Apr 17, 2026, 09:40 AM UTC
We’re currently investigating a general issue affecting parts of the Spendesk platform. Some services may be unavailable or slower than usual. Our team is actively working to identify the root cause and restore normal service. Thank you for your patience.
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resolved Apr 17, 2026, 11:15 AM UTC
This incident has been resolved and all Spendesk services are operating normally. We’re reviewing the incident and incorporating our findings to help prevent a recurrence. We’re sorry for the disruption and appreciate your patience.
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2026, 09:25 AM UTC
- Resolved
- Apr 13, 2026, 11:18 AM UTC
- Duration
- 3d 1h
Affected: All Payables module
Timeline · 3 updates
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investigating Apr 10, 2026, 09:25 AM UTC
We are currently investigating this issue.
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monitoring Apr 10, 2026, 09:30 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 13, 2026, 11:18 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 01:00 PM UTC
- Resolved
- Apr 21, 2026, 01:58 PM UTC
- Duration
- 13d
Affected: Expense claims
Timeline · 3 updates
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monitoring Apr 08, 2026, 01:00 PM UTC
Fixes have been implemented and further improvements are being deployed.
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monitoring Apr 09, 2026, 01:34 PM UTC
We are continuing to monitor the situation.
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resolved Apr 21, 2026, 01:58 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 12:05 PM UTC
- Resolved
- Apr 01, 2026, 12:21 PM UTC
- Duration
- 15m
Affected: Virtual CardsPhysical CardsSubscription Cards
Timeline · 2 updates
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investigating Apr 01, 2026, 12:05 PM UTC
We are currently investigating this issue.
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resolved Apr 01, 2026, 12:21 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 08:09 AM UTC
- Resolved
- Mar 31, 2026, 03:39 PM UTC
- Duration
- 7h 30m
Affected: Bookkeep > Prepare
Timeline · 3 updates
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investigating Mar 31, 2026, 08:09 AM UTC
We are currently investigating this issue.
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monitoring Mar 31, 2026, 10:03 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 31, 2026, 03:39 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 25, 2026, 05:14 PM UTC
- Resolved
- Mar 30, 2026, 03:07 PM UTC
- Duration
- 4d 21h
Affected: Virtual CardsPhysical CardsSubscription Cards
Timeline · 2 updates
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investigating Mar 25, 2026, 05:14 PM UTC
We’re investigating a potential issue affecting 3‑D Secure (3DS) authentication. Some card transactions may fail or show authentication errors. We will keep you informed as soon as possible.
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resolved Mar 30, 2026, 03:07 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 25, 2026, 01:46 PM UTC
- Resolved
- Mar 26, 2026, 10:40 AM UTC
- Duration
- 20h 54m
Affected: Login
Timeline · 4 updates
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investigating Mar 25, 2026, 01:46 PM UTC
We are actively investigating the issue.
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identified Mar 25, 2026, 04:36 PM UTC
The issue has been identified and a fix is being implemented.
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identified Mar 26, 2026, 10:36 AM UTC
The issue is now resolved. We invite our Android users to update the Spendesk app.
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resolved Mar 26, 2026, 10:40 AM UTC
This incident has been resolved.
Read the full incident report →
