Ongoing since 10:44 AM UTC, affecting Subscription Cards.
We have identified the cause of the issue affecting Subscription Card details. Our technical team is removing the events causing the overload and working to restore normal service as quickly as possible. We apologize for the continued disruption.
Affected components
Update timeline
- investigating Oct 26, 2026, 10:44 AM UTC
We are currently investigating an issue preventing some customers from viewing details and card numbers for active Subscription Cards. Our technical team is actively investigating the cause, and we sincerely apologize for the disruption this may cause. We will provide an update as soon as more information is available.
- identified Oct 26, 2026, 11:11 AM UTC
We have identified the cause of the issue affecting Subscription Card details. Our technical team is removing the events causing the overload and working to restore normal service as quickly as possible. We apologize for the continued disruption.
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