Spendesk incident

3DS Authentication – Notifications Not Received on iOS

Minor Ongoing View vendor source →

Spendesk is currently experiencing a minor incident affecting All Payments module, which began 12d ago. The vendor's full update timeline is below.

Started
Oct 07, 2026, 09:13 AM UTC
Resolved
Ongoing
Duration
● 11d 16h
Detected by Pingoru
Oct 07, 2026, 09:13 AM UTC

Affected components

All Payments module

Update timeline

  1. investigating Oct 07, 2026, 09:13 AM UTC

    We are currently investigating an issue preventing some iOS users from receiving 3DS authentication notifications when completing payments. Our technical team is actively working to identify the root cause. We sincerely apologize for the disruption and will provide an update as soon as more information is available.

  2. identified Oct 13, 2026, 08:22 AM UTC

    We have identified a rare processing issue within our 3DS authentication provider’s service affecting some iOS users. A fix is being developed, and we will share a further update as soon as more information is available. We apologize for the continued disruption.